What do I do if the information you have on me is wrong?

Our data only comes from two sources:

1) What you tell us when you sign up

2) Your Experian Credit Report

If you think this is wrong, it's crucial to check and fix it as many lenders and other firms (eg, gas & elec or mobile phone providers) use this info to assess you. If the details you gave when you signed up to Credit Club are wrong, log in, and then click on your name at the top of the club. You will then be able to click on “Settings” where you can change your details.

If something’s wrong on your Experian Credit Report, then – once you’re on the “Credit report” tab within Credit Club, you can use the “Need more help” support to contact Experian and explain what’s wrong. It will be able to liaise with the lender on your behalf to see if the lender’s willing to remove the information. Or, you can contact the lender which supplied the wrong information directly.