What should I do if I think there's fraudulent information on my Experian Credit Report?

If you discover identity fraud it’s important to act quickly. Email Experian at: creditclub-report@experian.co.uk or use the 'Need some help' support button that appears under the information when you view your Experian Credit Report in Credit Club. Follow the steps to query any entry you think could be the result of fraud committed in your name.

Once you’ve reported potential fraud, an Experian case worker will liaise with the banks and financial institutions involved, and take you through a step-by-step process to sort out the various problems that the fraud may cause. Once everything is dealt with and you’ve recovered, Experian will help you ensure you don’t become a victim of fraud again.