At the moment, we need at least three years – and ideally six years – of UK address data to match you with your credit record.
If you've lived in the UK for six years or more, then there shouldn't be an issue.
However, if you've not lived in the UK for this long, it may not be possible for us to match you with your Experian Credit Report. Much will depend on how many addresses you've lived at in the UK. If you've lived at two or more addresses here, and been registered with a bank at both addresses, or you've been on the electoral roll at both, then we've a much better chance of finding your credit report.
If you've only lived at one address in the UK, and you've lived there for less than six years, then it's much less likely we'll be able to find your Experian Credit Report. It may be - unfortunately - that you won't be able to use Credit Club at this time.
Why has my credit score gone down?
What if something's wrong on my Experian Credit Report?
How can I improve my credit score?
I have debt problems. Will this help me?
I'm having problems reconfirming my details when logging in
My scores on the dashboard don't load - it's telling me to try again later. Help?