How can I make a complaint about Credit Club?
We're sorry you want to complain about MSE's Credit Club. If you wish to raise a complaint, please contact our team via email: creditclub@moneysavingexpert.com
Once we receive your complaint, the team will investigate it and send a final response to you by email.
If you aren't satisfied with the outcome of your complaint, you may have the right to refer your case to the Financial Ombudsman Service, which can be reached using the following contact details:
Financial Ombudsman Service, Exchange Tower, Harbour Exchange, London, E14 9SR
Telephone: 0800 023 4 567